So in other words, if you use the app, you will have to be very wise who you choose to use it if you decide to give your techs access.Īnd just like any device, it’s easy to click around and be nosey when in any mobile device. While I scan the VINs, book appts ect on the mobile App. but ALSO still dealing with the stupid clipboard Tech sheets and printing paper MPIs.
So I am disappointed to find that I can’t delegate tech features specified to what I feel is what I want them to have access to.
I got this software thinking my techs can be more efficient with MPI and be more productive with each repair order they have. All While I have access to all and keep my administrative privileges to strictly myself and my partner. Techs won’t have access to features I choose and can still perform inspections and go paperless entirely. So why couldn’t there be features (OR IS THERE I AM NOT AWARE OF) specified just for techs. The app favors more shop managers,owners, & service writers. Setting up the MPI and assigning it is my job. So why is the mobile software have the options to fill in MPI? Doesn’t a technician fill out their conclusions for MPIs? Why would I personally as just a general service writer forsay need to perform a MPI when this is the job of My tech? but nothing for techs to use because they shouldn’t be on the computer software at all if they aren’t performing any of the above duties or assigned to do so. Whereas the entire program has everything I need as an owner AND as a service writer. I guess what I am not understanding is why Mitchell took some features a technician does and some features a service writer does and put them all in one app? The ability to scan a vehicle and get Year Make and Model are a great feature. I was thrilled Mitchell got out of the dark ages and realized that not everyone uses a clunky computer these days. Work remotely - Access shop scheduling and other features integral to Manager SE without having to step foot in the shop
Save time - VIN and license plate decoding features instantly decode and record all vehicle-specific data (make, model, engine type, service history, account details, etc.) with the press of a button.īe more efficient - Customizable multipoint inspections allow you to build an inspection for your most common jobs and then use these prebuilt inspections over and overīuild customer confidence - Digital multipoint inspections demonstrate your professionalism and make a good impression on your customer, which can lead to quicker approvals of higher ticket services and repairs Go paperless - Save on paper and printing costs, but also save time by no longer needing to walk back and forth between the vehicle and the printer. Ĝreate and store canned technician notes.Ĝreate Manager SE estimates and repair orders.ğully document vehicle diagnosis with photos.Perform tire inspections and record “before and after ” tire pressure and tire damage.Ěpply canned jobs related to vehicle issues found.Quickly decode VIN and license plate-to-VIN.With this comprehensive mobile shop management suite, you can: ProSpect offers fully wireless functionality and seamless integration with Manager™ SE, so you can proactively greet your customers and start addressing their vehicle concerns before they even step into your shop. Greet your Customers at the Vehicle and Get to Work Right Away Never hand write an estimate, repair order or note again - and you can also include notes and pictures to fully document any vehicle issues found during the inspection.
If not, just create a new vehicle record and you’re on your way. If one is found, you can quickly add canned jobs or start a multipoint inspection, estimate or repair order. Using your mobile phone or tablet device, scan a VIN or snap a photo of the license plate and ProSpect™ decodes the VIN or plate and searches for a matching vehicle in the customer database. The Manager™ SE shop management system just got more powerful with the option to take the system with you beyond the walls of your shop to complete the vehicle check-in and inspection processes right at the vehicle.